About Noor
Communications

About Us

We Are A Professional Team

At Noor Communications, we’re more than just a gadget repair shop — we’re your trusted partner in restoring your digital life. Strategically located in the heart of Delhi at Connaught Place (CP), our team of expert technicians specializes in repairing a wide range of electronic gadgets, including smartphones, PlayStations, Bluetooth and wired speakers, and other personal tech devices.

Since our inception, we’ve committed ourselves to delivering quality, convenience, and care — three pillars that define our brand and shape every customer interaction. Whether it’s a cracked phone screen, a gaming console glitch, or a malfunctioning speaker, we ensure every repair is handled with precision and urgency.

Noor Communications

Our Mission

Our mission is simple:
To provide fast, reliable, and affordable gadget repair services while ensuring customer convenience through our doorstep pick-and-drop facility.

We understand how crucial gadgets are in your daily routine. A phone isn’t just a device — it’s your connection to work, family, and the world. A PlayStation isn’t just a console — it’s your escape, your entertainment, and your joy. That’s why at Noor Communications, our mission revolves around one core principle: getting you reconnected as quickly as possible without compromising on quality.

We aim to become the go-to solution for every individual and business in Delhi needing prompt, trusted repair services for all electronic gadgets.

Our Vision

Our vision is to become Delhi’s most trusted and customer-centric electronic repair service, recognized for transparency, innovation, and quality service.

We envision a future where every Delhite can enjoy hassle-free gadget repair services — where no one has to wait in long queues, travel across town, or risk damage during transit. With technology evolving rapidly, we strive to stay one step ahead, constantly upgrading our skills and tools to support the latest devices and brands.

At Noor Communications, we also aim to promote sustainable tech habits by encouraging people to repair rather than replace their gadgets — reducing electronic waste and promoting environmental responsibility.

Our Objectives

At Noor Communications, we have clear, achievable goals that align with our long-term growth and customer commitment:

  1. Deliver Exceptional Repair Services

    • Maintain high standards in every repair — from diagnostics to delivery — ensuring gadgets return in optimal condition.

  2. Ensure Customer Convenience

    • Offer doorstep pick-up and drop-off services across Delhi to save our customers time and effort.

  3. Invest in Technical Excellence

    • Keep our team updated with regular training on new devices, tools, and repair techniques for brands like Apple, Samsung, Sony, JBL, Xbox, and more.

  4. Build Long-Term Relationships

    • Create strong customer relationships by offering transparent pricing, warranty on repairs, and ongoing customer support.

  5. Support Sustainability

    • Reduce e-waste by extending the life of electronic gadgets and promoting repair over replacement.

  6. Expand Our Reach

    • Gradually scale our services to cover more areas in Delhi NCR and later across other cities in India.

Advantages

Why Choose Us

Customer Satisfaction
Happy customers are our top priority
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Average Repair Success Rate
We successfully fix 95% of all gadgets we receive.
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On-Time Delivery
We meet our promised delivery time in over 9 out of 10 cases.
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Pick & Drop Coverage in Delhi NCR
We currently offer pickup and delivery service across 85% of Delhi NCR.
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Repair Types Covered (Mobiles, Speakers, Consoles, etc.)
From phones to PlayStations — we fix it all
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Warranty Claims Resolved Smoothly
Almost all warranty claims are resolved without customer hassle.
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Eco-Friendly Repairs (Devices Saved from E-waste)
We help reduce e-waste by repairing 3 out of 4 gadgets instead of replacing them.
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Repeat Customers
88% of our customers return for more services
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Our Process

  1. Reach Out
    Contact us via phone, WhatsApp, or visit our store in CP. Describe your issue briefly.

  2. Device Pickup
    Our logistics partner will collect your gadget from your location.

  3. Diagnosis & Estimate
    We run a full diagnostic, identify the fault, and send you a detailed repair estimate.

  4. Repair & Testing
    Once approved, we begin the repair process using genuine parts and advanced tools. Every device is tested before delivery.

  5. Drop-off & Follow-up
    We return the repaired device to your doorstep and follow up to ensure your complete satisfaction.

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